Privacy Policy
Last Updated: 06/13/2025
Our Commitment to Privacy
At GlamorousDesi, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Information We Collect
Personal Information You Provide
When you interact with our website, we may collect:
Account Information:
- Name and email address
- Phone number
- Shipping and billing addresses
- Password (encrypted)
Order Information:
- Purchase history
- Payment information (processed securely)
- Shipping preferences
- Size and style preferences
Communication Information:
- Customer service inquiries
- Product reviews and ratings
- Newsletter subscriptions
- WhatsApp conversations
Custom-Made Service Information:
- Body measurements
- Design preferences
- Special occasion details
- Photos for reference
Information Automatically Collected
Website Usage Data:
- IP address and browser type
- Pages visited and time spent
- Referring websites
- Device information
- Location data (general)
Cookies and Tracking:
- Shopping cart contents
- Login status
- Site preferences
- Analytics data
How We Use Your Information
Order Processing
- Process and fulfill your orders
- Communicate about order status
- Handle payments securely
- Arrange shipping and delivery
- Provide customer support
Account Management
- Create and maintain your account
- Personalize your shopping experience
- Remember your preferences
- Provide size recommendations
Marketing Communications
- Send promotional emails (with consent)
- Share new product announcements
- Provide exclusive offers and discounts
- Conduct customer surveys
Website Improvement
- Analyze website traffic and usage
- Improve website functionality
- Enhance user experience
- Develop new features
Legal and Security
- Prevent fraud and abuse
- Comply with legal obligations
- Protect our rights and property
- Resolve disputes
Information Sharing and Disclosure
Service Providers
We share information with trusted third parties who help us operate our business:
Payment Processors:
- Stripe, PayPal, and other payment gateways
- Only receive necessary payment information
- Subject to their own privacy policies
Shipping Partners:
- FedEx, UPS, USPS for order delivery
- Receive shipping addresses and contact info
- Tracking information shared back to us
Technology Providers:
- Shopify (our e-commerce platform)
- Email marketing services
- Analytics providers
- Customer service tools
Legal Requirements
We may disclose information when required by law or to:
- Respond to subpoenas or court orders
- Comply with legal processes
- Protect our rights and safety
- Prevent fraud or illegal activities
Business Transfers
In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the transaction.
Data Security
Protection Measures
- SSL Encryption: All data transmission is encrypted
- Secure Servers: Information stored on protected servers
- Access Controls: Limited employee access to personal data
- Regular Audits: Security practices reviewed regularly
- PCI Compliance: Payment card industry standards followed
Your Account Security
- Use strong, unique passwords
- Log out of shared computers
- Monitor your account for unauthorized activity
- Report suspicious activity immediately
Your Rights and Choices
Account Information
- Access: View your personal information
- Update: Modify your account details
- Delete: Request account deletion
Marketing Communications
- Unsubscribe: Opt out of promotional emails
- Preferences: Choose communication types
- Frequency: Control email frequency
Cookies and Tracking
- Browser Settings: Control cookie acceptance
- Opt-Out: Disable analytics tracking
- Do Not Track: We respect browser settings
Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Specific Retention Periods:
- Account Data: Until account deletion requested
- Order History: 7 years for tax and legal purposes
- Marketing Data: Until unsubscribe requested
- Analytics Data: 26 months maximum
Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.
California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
Right to Know
- Categories of personal information collected
- Sources of personal information
- Business purposes for collection
- Third parties with whom we share information
Right to Delete
- Request deletion of personal information
- Exceptions for legal and business requirements
Right to Opt-Out
- Opt out of sale of personal information
- We do not currently sell personal information
Right to Non-Discrimination
- We will not discriminate for exercising privacy rights
European Privacy Rights (GDPR)
For European Union residents, you have rights under the General Data Protection Regulation:
Legal Basis for Processing
- Contract Performance: Order fulfillment
- Legitimate Interest: Marketing and analytics
- Consent: Newsletter subscriptions
Your Rights
- Access: Obtain copies of your data
- Rectification: Correct inaccurate information
- Erasure: Request data deletion
- Portability: Receive data in machine-readable format
- Object: Opt out of certain processing
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices during your visit
Contact Us
For questions about this Privacy Policy or our data practices:
Privacy Officer:
Email: privacy@glamorousdesi.com
WhatsApp: +1-215-341-9990
Mailing Address:
GlamorousDesi Privacy Department
1234 Fashion Avenue
Philadelphia, PA 19103
Business Hours:
Monday-Friday, 9 AM - 6 PM EST
Data Protection Requests
To exercise your privacy rights or make data-related requests:
- Contact us using the information above
- Verify your identity (we may request additional information)
- Specify your request clearly
- We will respond within 30 days
This Privacy Policy is effective as of the date listed above and governs our collection and use of information from that date forward.